Terms and Conditions

1. Acceptance of Terms

By downloading, installing, or using TipMax, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you do not have permission to use the app.

2. Eligibility

You must be at least 17 years old to use TipMax, including Community. We may remove any account we believe belongs to someone under 17.

3. Community and User-Generated Content

Community lets you post publicly to other TipMax users under a pseudonymous display name. These rules apply to everything you post, including text, photos, GIFs, polls, replies, and your profile.

3.1 Zero tolerance for objectionable content and abusive behavior

There is no tolerance for objectionable content or abusive users on TipMax. You agree not to post, upload, or send anything that:

• Harasses, bullies, threatens, or targets another person
• Contains hate speech or attacks anyone based on race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, age, or immigration status
• Is sexually explicit, or sexualizes a minor in any way
• Promotes violence, self-harm, or illegal activity
• Reveals private information about another person, including their full name, address, workplace, schedule, phone number, or immigration status
• Impersonates another person, a business, or TipMax staff
• Is spam, a scam, a recruitment pitch, or unsolicited advertising
• Infringes anyone's copyright, trademark, or other rights
• You do not have the right to share, including confidential information belonging to your employer

Venting about a shift is welcome. Going after a person is not.

3.2 Reporting and blocking

Every post has a report option, and every profile can be blocked or muted. Blocking hides that person's content from you and prevents them from interacting with you. We review reports of objectionable content and act on them, including removing the content and ejecting the user who posted it, within 24 hours.

3.3 Filtering and moderation

We use an automated filter that blocks slurs and hate speech before a post is published, check photos on the device for sexual imagery before they upload, and review reports by hand. We may remove any post, hide any account, or suspend or terminate access to Community at our discretion, with or without notice. We are not obligated to review everything posted, and we do not endorse anything users post.

3.4 Your content stays yours

You keep ownership of what you post. By posting, you grant TipMax a non-exclusive, worldwide, royalty-free license to store, display, reproduce, and distribute that content inside the app for the purpose of operating Community. This license ends when you delete the content, except for copies retained in backups or moderation records for a reasonable period.

You can delete any individual post, delete everything you have posted, turn Community off, or delete your Community account entirely in Settings. Deleting your content does not recall copies others have already saved or screenshotted.

3.5 Community posts are not advice

Posts in Community are the opinions of the people who wrote them. Nothing posted in Community is financial, tax, legal, or employment advice from TipMax, and we do not verify any claim, wage figure, or workplace account that a user posts. Consult a qualified professional before acting on anything you read there.

4. Payments and Refunds

TipMax uses Apple's In-App Purchase system for all transactions. Please note:

• All purchases are processed through Apple's payment system
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period, and are managed in your Apple account settings
• We do not offer refunds for purchases made
• Any payment disputes must be handled through Apple Support

5. AI Services and Data Processing

TipMax uses artificial intelligence services to generate flashcards. By using these features:

• You acknowledge that content may be processed by third-party AI services
• We reserve the right to change AI service providers (including but not limited to OpenAI, Google, Anthropic) without prior notice
• You agree not to submit personal or sensitive information in menu uploads

6. Data Storage

Your earnings data is stored using Apple's CoreData and CloudKit frameworks:

• Data is stored locally on your device and/or in your iCloud account
• iCloud sync is optional and subject to Apple's terms and conditions
• We are not responsible for data loss due to iCloud service issues

Community content is stored separately on our servers. Your shifts, tips, and earnings are never uploaded there. See our Privacy Policy for the details.

7. Analytics

We use Mixpanel and AppsFlyer for app analytics and attribution to improve our service. This data collection:

• Does not include the content you create, your posts, or your earnings figures
• Is not tied to your name or email, which we never collect
• Is used solely for app improvement purposes

8. Acceptable Use

You agree not to reverse engineer the app, interfere with or overload our servers, scrape or bulk-collect other users' content, use automated systems to post, circumvent moderation or rate limits, or access another user's account.

9. Termination

We may suspend or terminate your access to TipMax or to Community at any time if you breach these terms, without refund. You can stop using the app at any time, turn Community off, or delete your content from Settings.

10. Disclaimers

TipMax is provided "as is," without warranties of any kind. We do not guarantee the app will be uninterrupted, error-free, or that calculations, insights, or figures shown in the app are accurate for your situation. TipMax is a tracking tool, not a financial, tax, legal, or accounting service. You are responsible for your own tax and legal obligations, including reporting your income.

11. Limitation of Liability

To the maximum extent permitted by law, TipMax and its operators are not liable for any indirect, incidental, or consequential damages, including lost income, lost data, or harm arising from content posted by other users. Our total liability for any claim relating to the app is limited to the amount you paid us in the twelve months before the claim.

12. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of TipMax after any changes constitutes acceptance of the new terms.

13. Contact

For questions about these terms, or to report objectionable content or an abusive user, please contact: chris@entermaurs.com